Employee Benefits

Paradigm Employee Benefits

Consultants you can rely on for benefits, compliance and HR issues.

yourallyYes, Sylvia Group's Employee Benefits division develops benefits packages that help you retain and attract employees without breaking the budget. But we do so much more to help protect your company, save time and reduce stress.

Benefits has evolved into a highly regulated landscape with complex new concerns. You need a partner who can go beyond insurance plans and options, and consult with you on the myriad of issues that you deal with every day — someone with a knowledge base that can only be attained through years of experience, training and preparation for the paradigm shift that has occurred over the past several years. That’s the members of the benefits team at Sylvia Group.

We understand the many aspects of this changing and complex environment employers find themselves in. We offer in-depth knowledge of the ever-increasing compliance issues related to the entire human resource function, and provide guidance and resources in areas well beyond insurance plans and options. If you aren’t partnering with a consultant who can help you address these issues, your most valuable asset could become a tremendous liability.

Are you facing some of these challenges and concerns?

  • Affordable Care Act (ACA) regulations and requirements
  • Human Resource compliance issues
  • Compliance with employment practices (meeting state and federal regulations)
  • ERISA compliance
  • DOL audit
  • Form 5500 preparation and filing
  • Long-term cost-containment strategy for employee benefits
  • Staff training and development
  • Comprehensive solution for payroll processing and administration
  • Wellness program design and implementation
  • Managing workers' compensation claims
  • Enrollment management (technology)
  • Employee communications
  • Labor negotiations
  • Retirement plan funding

We can help. Benefits and insurance, including Group Captive Health Insurance programs, are our specialities. We’re not an expensive national firm or a bank or payroll company that does benefits on the side. We’re specialized, local and approachable, and we deliver on our promises with laser-focus on customer service. Now isn’t that a refreshing alternative?


  • “When I needed assistance with my business insurance program, Jill White immediately responded – and, even more important, she listened. She understood the challenges I had with my former agent, and she and the Sylvia Group team designed a program specific to my restaurant’s needs. I’m confident that with Jill’s expertise and personal attention, Fay’s is in good hands. That gives me the peace of mind to focus on what my family and I do best: serve delicious food and provide great customer service while running a successful business.”

    – Evelyn Bettencourt, Owner, Fay's Restaurant and Knotty Pine Fine New England Catering

  • “Thanks to John Beauregard and the professionals at Sylvia Group, our MassMEDIC membership has paid immediate dividends. Through the BIO Business Solutions® program, Primo Medical received a significant premium reduction on our Professional Liability policy. In addition, utilizing Chubb as our insurance provider and Sylvia Group as our broker, we’re confident that we have business partners who truly understand our insurance needs, provide outstanding loss control services and continue to work with us to lower our total cost of risk.”

    – Christopher LaPlante, Chief Financial Officer, Primo Medical Group

  • “I love your staff. Since we moved over to Sylvia Group for our insurance what is it, maybe three or four weeks? I have had more communication and attention from them than I had for the what, seven or eight years? with my former agency! You have a great team.”

    – Pat Cassan, Ocean Explorium

  • “You have to have somebody like Judy Besse working with you. She’s very detail-oriented and patient. I’d be lost in a quagmire of laws, rules, regulations… I want somebody on my team as I have with Judy.”

    - Paula Gendreau, Business Manager, Greater New Bedford Regional Voc-Tech High School

  • “I want to thank you for this incredible resource (ThinkHR). We will be accessing it frequently and appreciate Sylvia Group making this available to Advanced Eye Centers.”

    Paul C. Abrantes, Executive Director, Advanced Eye Centers

  • “I so appreciate Julie Jennings' help with Medicare planning. It is a relief to be able to consult with a knowledgeable professional on insurance issues. I have no idea how people do this without such help.”

    – Chris Black, Personal Insurance client

  • "Working with Judy Besse can be pretty interesting because she sets the bar so high. And because she’s putting the customer first, she’s willing to put choices on the table that a lot of brokers just aren’t going to consider because they don’t want to take the haircut."

    – Ed Belt, CEO, Primarily Care, Inc.

  • “Working with Sylvia Group over recent years has taken our insurance issues from 'groans and moans' to 'no problem.' Rose Lopes, our Account Manager, is one of the most responsive people I have ever worked with. She responds immediately to questions or special requests. It is such a pleasure to work with Rose, who does whatever it takes to find a solution to our needs. We are very pleased… She always has our interests in mind.”

    – Lynne Foley, Director of Human Resources, Five Star Companies, Inc.

  • “Judy Besse and Sylvia Group do a wonderful job. Judy’s skills, knowledge of the (benefits) industry and manner of presenting complicated things in an easy-to-understand fashion are unparalleled.”

    - Tom Riley, M.P.A., Executive Director, Better Community Living

  • “We wanted to enhance our employee benefits offering, but we didn’t have the time or expertise to explore the myriad of options. Judy Besse consulted with us and provided detailed information that made a complex choice easy, enabling us to maximize our ROI. And she managed the entire process right through to implementation – including employee communication, enrollment and carrier accountability.”

    – Tom Donaruma, Director of HR, Brahmin Leather Works

  • "Sylvia Group is by far the best insurance agency I have ever dealt with, both personally and in my business. They provide customer support that is not found in other agencies. For example, they take a personal interest in their clients, calls are always taken or returned immediately, and during reviews suggestions are made to offer the most cost effective and comprehensive coverage. When claims occur, they have always been there to facilitate the process. It has truly been a pleasure to have them represent me in my insurance needs."

    - William N. Whelan, Chairman, Whelan Associates LLC

ACA Certified