You know employee benefits are a key tool in attracting and retaining talented employees and helping them be more productive. But it takes specialized knowledge (and time you don’t have) to understand all the options, solicit proposals and evaluate bids. Rely on our unequaled depth and breadth of knowledge to develop long- and short-term benefits strategies geared toward solving the dual challenge of controlling costs for the long term while providing competitive, valued benefits. By taking the time to understand your objectives, employee demographics and culture, we can help you proactively control your benefits experience.
With more than three decades of experience in the industry and the local marketplace, we understand all the nuances and options. Whether you’re a small business of 10 or a large corporation with 1,000 employees, our benefits team can design, negotiate and implement the full range of employee benefits. From health and dental to wellness and retirement benefits, we work with a wide range of carriers, third-party administrators and vendors throughout the region. We only work with proven, highly reputable service providers on your behalf, bringing you extra peace of mind. As independent advisors, we offer guidance based on what’s right for you, not on the impact on our commission, working in a completely transparent manner. The result: You can make informed decisions that you feel confident in.
In addition, we’re extremely familiar with the region’s network of carriers, third party administrators and vendors. You have the peace of mind knowing that we only work with proven, highly reputable service providers on your behalf.
“When I needed assistance with my business insurance program, Jill White immediately responded – and, even more important, she listened. She understood the challenges I had with my former agent, and she and the Sylvia Group team designed a program specific to my restaurant’s needs. I’m confident that with Jill’s expertise and personal attention, Fay’s is in good hands. That gives me the peace of mind to focus on what my family and I do best: serve delicious food and provide great customer service while running a successful business.”
– Evelyn Bettencourt, Owner, Fay's Restaurant and Knotty Pine Fine New England Catering
“Thanks to John Beauregard and the professionals at Sylvia Group, our MassMEDIC membership has paid immediate dividends. Through the BIO Business Solutions® program, Primo Medical received a significant premium reduction on our Professional Liability policy. In addition, utilizing Chubb as our insurance provider and Sylvia Group as our broker, we’re confident that we have business partners who truly understand our insurance needs, provide outstanding loss control services and continue to work with us to lower our total cost of risk.”
– Christopher LaPlante, Chief Financial Officer, Primo Medical Group
“I love your staff. Since we moved over to Sylvia Group for our insurance — what is it, maybe three or four weeks? — I have had more communication and attention from them than I had for the — what, seven or eight years? — with my former agency! You have a great team.”
– Pat Cassan, Ocean Explorium
“You have to have somebody like Judy Besse working with you. She’s very detail-oriented and patient. I’d be lost in a quagmire of laws, rules, regulations… I want somebody on my team as I have with Judy.”
- Paula Gendreau, Business Manager, Greater New Bedford Regional Voc-Tech High School
“I want to thank you for this incredible resource (ThinkHR). We will be accessing it frequently and appreciate Sylvia Group making this available to Advanced Eye Centers.”
Paul C. Abrantes, Executive Director, Advanced Eye Centers
“I so appreciate Julie Jennings' help with Medicare planning. It is a relief to be able to consult with a knowledgeable professional on insurance issues. I have no idea how people do this without such help.”
– Chris Black, Personal Insurance client
"Working with Judy Besse can be pretty interesting because she sets the bar so high. And because she’s putting the customer first, she’s willing to put choices on the table that a lot of brokers just aren’t going to consider because they don’t want to take the haircut."
– Ed Belt, CEO, Primarily Care, Inc.
“Working with Sylvia Group over recent years has taken our insurance issues from 'groans and moans' to 'no problem.' Rose Lopes, our Account Manager, is one of the most responsive people I have ever worked with. She responds immediately to questions or special requests. It is such a pleasure to work with Rose, who does whatever it takes to find a solution to our needs. We are very pleased… She always has our interests in mind.”
– Lynne Foley, Director of Human Resources, Five Star Companies, Inc.
“Judy Besse and Sylvia Group do a wonderful job. Judy’s skills, knowledge of the (benefits) industry and manner of presenting complicated things in an easy-to-understand fashion are unparalleled.”
- Tom Riley, M.P.A., Executive Director, Better Community Living
“We wanted to enhance our employee benefits offering, but we didn’t have the time or expertise to explore the myriad of options. Judy Besse consulted with us and provided detailed information that made a complex choice easy, enabling us to maximize our ROI. And she managed the entire process right through to implementation – including employee communication, enrollment and carrier accountability.”
– Tom Donaruma, Director of HR, Brahmin Leather Works
"Sylvia Group is by far the best insurance agency I have ever dealt with, both personally and in my business. They provide customer support that is not found in other agencies. For example, they take a personal interest in their clients, calls are always taken or returned immediately, and during reviews suggestions are made to offer the most cost effective and comprehensive coverage. When claims occur, they have always been there to facilitate the process. It has truly been a pleasure to have them represent me in my insurance needs."
- William N. Whelan, Chairman, Whelan Associates LLC