Insurance Division Manager
Maybe you have a long history as an insurance professional and are looking for a position at an agency better suited to your skills or personality. Perhaps you're relatively new to the industry and are looking to develop your career where you know you'll find an emphasis on ongoing education and a strong internal support system.
Do you also enjoy personal interaction? Do you like helping others? Do you value working with like-minded professionals to achieve common objectives?
OK, then. Now we can talk.
Sylvia Group is looking for a Personal Insurance Client Manager to provide exceptional service to a broad and diverse base of customers — some of whom have been with us for decades, some who are new to the agency. Young, old or in between, we want their experience with us to be positive, and that's where the Client Manager plays a key role.
Primary responsibilities include handling calls and servicing the insurance needs for our clients as part of a highly trained team. Client Managers also respond to billing inquiries, provide coverage and pricing comparisons, and handle the daily servicing requests from customers and other team members.
Qualified candidates must possess the following:
- a minimum of two years’ experience working in personal lines insurance;
- a demonstrated ability to work both in a self-directed and team setting;
- ability to consistently deliver a high-quality work product in a fast-paced environment;
- high level of attention to detail;
- passion for learning;
- excellent computer skills.
A bachelor's degree is preferred, though not required.
At Sylvia Group, you'll find employees who joined us fairly recently and others who have been with us more than four decades. What we all have in common is a commitment to serving our clients and our community, as well as to supporting each other in fulfilling those commitments — all among the reasons we've been voted "Best Insurance Agency" in both years of the SouthCoast Media Best of the Best balloting.
If you see yourself as a good fit for the Personal Lines Client Manager position at Sylvia Group, I'd like to hear from you.
About Kerri Rego and Sylvia Group
A skilled executive with more than 17 years' experience in the insurance and risk management industries, Kerri Rego joined Sylvia Group as the agency's Insurance Division Manager after serving as vice president of operations at two large New England brokerages. Dedicated to providing clients with the best possible service and products, she excels at putting her team in position to succeed with creative, forward-thinking solutions to customer needs. While her work with Sylvia Group is largely behind the scenes, Kerri enjoys interacting with clients and coordinating efforts to design customized business insurance and personal insurance programs.
Sylvia Group helps businesses and individuals protect their future by designing insurance, benefits and financial planning programs. We’re a locally owned agency known for our commitment to our clients and our community, as well for our industry expertise. Founded in New Bedford, MA, in 1950, headquartered in neighboring Dartmouth, and serving businesses and individuals throughout Massachusetts, Rhode Island and beyond, Sylvia Group is certified as a Woman Owned Business Enterprise with the Massachusetts Supplier Diversity Office and has the distinction of being the first six-time recipient of the Five Star designation awarded by the Massachusetts Association of Insurance Agents (MAIA) for all-around agency excellence.