Excellence over experience
If you’re a high-energy, dynamic, detail-oriented individual looking to begin a business career in an entry-level position, you’ll find a supportive and professional work environment at Sylvia Group. We’ll provide extensive training and guidance to get you started, so the desire to learn and ability to function as a team player are essential.
What you’ll be doing
The Commercial Lines Client Manager will support business insurance Account Managers and Team Leaders on special projects and with support tasks including:
In your tool kit
A bachelor’s degree and computer aptitude are required.
While this is an entry-level position, we’ll expect high levels of professionalism, collaboration and customer service, in addition to steady advancement in technical proficiency. Utilizing the training and support we’ll provide, the chosen candidate will develop the knowledge and skill for which Sylvia Group employees are known.
The next step in your career
Here is your opportunity to play a major role in continuing the growth of an established yet innovative agency. We’re looking for a talented, energetic insurance professional with commercial lines expertise and at least three years’ experience in managing customer service.
Getting the job done
Working closely with the President/CEO, the Insurance Division Manager will:
In your tool kit
The candidate we hire will:
We expect the Insurance Division Manager to achieve sales, profitability and service goals for Commercial Lines and Personal Lines, and will measure performance accordingly. The manager can expect a very competitive salary and benefits, as well as a team of highly trained and collegial professionals.
Build on your success
To continue our growth and expand our services, Sylvia Group is seeking competitive, results-driven professionals for Insurance Producer jobs in the Boston area and SouthCoast region. The Producers we seek are thought leaders who understand what’s most important to clients: the business and personal risks, as well as the financial challenges, that impact their future. Ideal candidates have proven success in sales and are looking to further that success while working with a great support team and extensive in-house resources.
What you’ll be doing
Commercial Lines Producers forge new client relationships by designing programs that reduce the cost of risk and make clients more attractive to the insurance marketplace. By analyzing level of exposure and addressing gaps in coverage with your clients, you’ll serve as a trusted partner in developing solutions that drive down their long-term costs and help them meet their business objectives.
Personal Insurance Producers generate business by recognizing and addressing current and prospective clients’ needs and working together to find solutions that are right for them. Under the direction of the Sales Manager, you’ll be able to exercise your drive to work independently while enjoying the support of an outstanding team.
In your tool kit
An existing book of business, a strong commitment to industry education, advanced communication skills, networking and relationship building are essential to getting the job done. Qualified candidates must have a minimum of a bachelor’s degree, and demonstrate strong self-management skills and leadership qualities.
As a Producer, you'll pursue and close sales of new and existing accounts while retaining an assigned book of business. You'll be required to write new business that meets or exceeds targets for premium volume, commission and number of accounts while adhering to agency service standards and timelines. Producers plan, lead and control their personal production levels and servicing in a manner consistent with agency goals for growth, mix of business and profitability.
“By giving, advocating and volunteering, Sylvia Group has proven they are dedicated to our community. Whether they are volunteering at one of our Day of Caring events or working with us to provide affordable health insurance and benefits to our employees, Sylvia Group does whatever they can do to make a difference for United Way of Greater New Bedford. The team at Sylvia Group is a trusted group of dedicated professionals, and we thoroughly enjoy working with them.”
– MICHELLE N. HANTMAN, President and CEO, United Way of Greater New Bedford
“When I needed assistance with my business insurance program, Jill White immediately responded – and, even more important, she listened. She understood the challenges I had with my former agent, and she and the Sylvia Group team designed a program specific to my restaurant’s needs. I’m confident that with Jill’s expertise and personal attention, Fay’s is in good hands. That gives me the peace of mind to focus on what my family and I do best: serve delicious food and provide great customer service while running a successful business.”
– EVELYN BETTENCOURT, Owner, Fay's Restaurant and Knotty Pine Fine New England Catering
“Sylvia Group is very resonsive to our ever-changing needs. Jill White provided us with wonderful support when we moved our child-care program location. She ensured that our coverage was seamless and that it met all of our program, licensing and funding needs. Sylvia Group always assists us immediately when we have questions and/or requests. We knw we are in good hands and that they have the best interest of our YWCA participants in mind. It's a pleasure to work with the staff of Sylvia Group; they are truly customer-focused.”
– GAIL FORTES, Executive Director, YWCA Southeastern Massachusetts
“Thanks to John Beauregard and the professionals at Sylvia Group, our MassMEDIC membership has paid immediate dividends. Through the BIO Business Solutions® program, Primo Medical received a significant premium reduction on our Professional Liability policy. In addition, utilizing Chubb as our insurance provider and Sylvia Group as our broker, we’re confident that we have business partners who truly understand our insurance needs, provide outstanding loss control services and continue to work with us to lower our total cost of risk.”
– CHRISTOPHER LAPLANTE, Chief Financial Officer, Primo Medical Group
"Getting the right insurance to guard against risks is absolutely critical for nonprofits, as well as other businesses; dealing with a costly claim could force a nonprofit to shut down permanently. Going with the Sylvia Group, we made the right decision and have never looked back. They have a thorough knowledge of nonprofits, where risks can oftentimes be more complex. They have gotten to know our mix of services, evaluated our insurance needs and designed an insurance program around our specific insurance coverage needs — allowing us, on a tight budget, to purchase the right amount and type of insurance at the best value. Sylvia Group staff have built strong, personalized helping relationships with our staff. I can sleep at night knowing they make sure that our insurance policies are adequate to cover our risk exposures. I have recommended, without hesitation, the Sylvia Group to my colleagues working in both the nonprofit and for-profit arenas."
- MARIA A. ROSARIO, Executive Director, NorthStar Learning Centers, Inc.
“Sylvia Group is an attentive, professional and knowledgeable insurance agency. They are familiar with the ever-changing rules and regulations when it comes to independent, nonprofit schools., and John Beauregard always goes above and beyond for Friends Academy. Whether it is something small, like registering a new school vehicle, or something bigger, like filing a claim after our greenhouse was destroyed by a hurricane, he treats every question and every claim with utmost importance. Sylvia Group is invested in our program as well; John sponsors and participates in our yearly golf tournament. Sylvia Group is an exceptional insurance company that I would recommend to all my cohorts.”
– KATHERINE FURTADO, Chief Financial Officer, Friends Academy
“The Sylvia Group team provides a multitude of services in all aspects of employee benefits. The team's dedication to their clientele is apparent through their willingness to provide trainings in your office, at their business and through valuable webinar resources. They are readily available to answer questions and help with any issues that may arise. CMHS, Inc. appreciates the relationship that we have enjoyed with the Sylvia Group throughout the years.”
– JOHN WINTERHALTER, President, Comprehensive Mental Health Systems, Inc.
“I want to thank you for this incredible resource, ThinkHR. We will be accessing it frequently and appreciate Sylvia Group making this available to Advanced Eye Centers.”
- PAUL C. ABRANTES, Executive Director, Advanced Eye Centers
“I love your staff. In the first three or four weeks after we moved over to Sylvia Group for our insurance, I have had more communication and attention from them than I had in the seven or eight years we were with our former agency! You have a great team.”
– PAT CASSAN, Ocean Explorium
“I just wanted to take the time to recognize what a remarkable job Danielle Andre is doing. I cannot thank her enough for her time, her kindness and her willingness to make sure I’m comfortable with all the necessary changes that occurred from an insurance standpoint. As a whole, every Sylvia Group staff member has been friendly and knowledgeable, but Danielle has certainly gone above and beyond for me.”
– SHANNON S., Personal Insurance client
“I so appreciate Julie Jennings' help with Medicare planning. It is a relief to be able to consult with a knowledgeable professional on insurance issues. I have no idea how people do this without such help.”
– CHRIS BLACK, Personal Insurance client
“Working with Sylvia Group over recent years has taken our insurance issues from 'groans and moans' to 'no problem.' Rose Lopes, our Account Manager, is one of the most responsive people I have ever worked with. She responds immediately to questions or special requests. It is such a pleasure to work with Rose, who does whatever it takes to find a solution to our needs. We are very pleased… She always has our interests in mind.”
– LYNNE FOLEY, Director of Human Resources, Five Star Companies, Inc.
"Sylvia Group is by far the best insurance agency I have ever dealt with, both personally and in my business. They provide customer support that is not found in other agencies. For example, they take a personal interest in their clients, calls are always taken or returned immediately, and during reviews suggestions are made to offer the most cost effective and comprehensive coverage. When claims occur, they have always been there to facilitate the process. It has truly been a pleasure to have them represent me in my insurance needs."
- WILLIAM N. WHELAN, Chairman, Whelan Associates LLC