Sylvia Group is comprised of people who are your friends, your neighbors, your biggest supporters. We’re proud to be an integral member of the community, and we appreciate opportunities to volunteer and make a positive difference. It’s part of our agency’s mission statement, and it’s who we are as individuals.
In support of the New Bedford Symphony Orchestra Education Programs, members of Sylvia Group contributed to the NBSO and wore black and white for the agency's June dress-down day. Each month, we make a difference for a nonprofit client by collecting donations and dressing in a theme associated with that organization. Every year, the NBSO's six educational programs serve more than 30,000 children in southeastern Massachusetts. That, one might say, is music to our ears.
In recognition of National Mental Health Awareness Month, members of Sylvia Group wore green for the agency's May 26 dress-down day and made contributions to NorthStar Learning Centers, Inc.. Based in New Bedford, NorthStar provides programs for area children from birth to adulthood, assessing and meeting their social and emotional needs to foster their development at home and school.
ROBERT HUGHES PHOTO COURTESY OF THE STANDARD-TIMES
Heather Heffernan, Chief Financial Officer of Sylvia Group, right, celebrates with Michelle Loranger, Executive Director of the Children's Advocacy Center of Bristol County, at the Country Club of New Bedford during the CAC's annual Race to End Child Abuse Kentucky Derby Day Gala. Sylvia Group sponsored the event, a fundraiser for the Fall River-based nonprofit that provides services for abused children. Heather is a past three-year member of the CAC's Fundraising Committee.
To see more photos from the gala, visit the Standard-Times' online gallery.
Sylvia Group's newly formed HEART (Helping Everyone Achieve Results Together) Beat Committee this year introduced dress-down days as a monthly activity to highlight our support for our nonprofit clients. In January, we showed our support not only for our favorite football team but also for the Children's Advocacy Center of Bristol County by paying a fee to dress in Patriots attire, with proceeds going to the CAC. In February, we wore red in support of the YWCA of Southeastern Massachusetts' Heart Health Awareness campaign. (Sylvia Group also sponsored the YWCA's Red Dress Fashion Show for heart health.) In March, we wore blue in recognition of World Water Day (above) and donated our dress-down fees to the Buzzards Bay Coalition, whose primary mission is to combat water pollution along the SouthCoast and its surrounding areas. With April being Autism Awareness Month, staffers wore colors of the spectrum and contributed to Better Community Living, which does so much for people with developmental disabilities.
The Massachusetts Association of Insurance Women (MAIW) recently installed two members of the Sylvia Group staff as officers and appointed a third to a position as committee chair. Photographed outside the agency's Dartmouth offices are, clockwise from lower right: Sylvia Group Personal Lines Account Manager Zenaide Noia, MAIW President; Controller Heather Heffernan, MAIW Vice President; and Commercial Lines Underwriting Coordinator Annie Raposo, MAIW Public Relations Chair.
Founded in 1938, the MAIW is a nonprofit association that serves its members by providing professional education, an environment in which to build business alliances and the opportunity to make connections with people of differing career paths and levels of experience in the insurance and risk management industry.
Sylvia Group once again was a $1,000 sponsor of the 12th annual Red Dress Fashion Show to benefit YWCA Southeastern Massachusetts’ Health and Wellness cardiovascular health program, and this year we had an additional reason to show our support: Our own Heather Heffernan was serving as one of the show’s models.
After completing her day job as agency Controller, Heather did a dazzling turn on the runway, earning cheers from her Sylvia Group colleagues and husband Jay, seen with her in the bottom right and bottom left photos.
The Team Noah Foundation held its third annual wine-tasting fundraiser and auction on February 13th at the United Fishermen Club in New Bedford, and a large group of Sylvia Group employees turned out to show their support.
In the left photo, Director of Client Services and Staff Development Marlene Kalisz, far right, and her husband, Mike, flanked a trio of friends enjoying the evening with them. At right, Account Executive Jill White and her husband, Andy, enjoyed the festivities.
Founded in honor of area resident Noah Fernandes, whose affliction with the mitochondrial disease MELAS leaves him unable to communicate, the Team Noah Foundation raises funds to aid local children and their families affected by medical and developmental disabilities.
For more information on the Team Noah Foundation, visit its website. For more photos from wine-tasting, visit the organization’s Facebook page.
Sylvia Group employees Zenaide Noia, left, and Annie Raposo participated in the Making Strides Against Cancer Walk in Boston on October 5. They walked with the Massachusetts Association of Insurance Women (MAIW) Bristol Chapter Team, which raised close to $2,500.
Sylvia Group’s Lu Lima organized co-workers to contribute $5 each for participation in Lee National Denim Day. Lu’s efforts raised $240 to support women’s cancer programs of the Entertainment Industry Foundation.
Sylvia Group employees Zenaide Noia and Jill White took a break during the Schwartz Center for Children’s 26th annual fundraising walk to pose with Bubbles the Blue Fish. The September 14 event, which took place around Fort Taber in New Bedford, was in support of children with special needs.
We are proud of our many Sylvia Group ladies who are part of MAIW (MA Association of Insurance Women) and want to congratulate those who have taken on leadership roles within the organization! Zenaide Noia is the Immediate Past Director and Nominating Officer, Heather Heffernan is Treasurer, Annie Raposo is the Public Relations Chairperson and Sandi Owens is the Scholarship Chairperson.
We're proud of our many Sylvia Group ladies who are part of MAIW (MA Association of Insurance Women) and want to congratulate those who have taken on leadership roles within the organization! Zenaide Noia is the Immediate Past Director and Nominating Officer, Heather Heffernan is Treasurer, Annie Raposo is the Public Relations Chairperson and Sandi Owens is the Scholarship Chairperson.
Sylvia Group Employees, Kathy Fuller and Jo Ann Tavares, were happy to participate in Live United Week and the National Day of Caring by volunteering at the Dartmouth YMCA’s ‘Sharing the Harvest’ Community Farm.
Sylvia Group employees Kathy Fuller and Jo Ann Tavares were happy to participate in the 2014 Live United Week and the National Day of Caring by volunteering at the Dartmouth YMCA’s ‘Sharing the Harvest’ Community Farm.
Members of the Sylvia Group leadership team rose to the 2014 ALS Ice Bucket Challenge and raised $1,400! Extra points awarded for doing so in full business dress! And this was no quick ice mix and dump – the water had been chilling on ice for a good five hours. Getting doused are, from left, Vice President Ray Armstrong, President/CEO Maureen Armstrong and Vice President John Beauregard, who organized the challenge.
Our employees volunteer their time for many community groups, events and organizations, some of which include:
We share your sense of responsibility to better the community and help the region grow and succeed. There are many other organizations, including school, youth and church groups for which we volunteer. Join us – find something you care about and get involved. The result: A better world!
“When I needed assistance with my business insurance program, Jill White immediately responded – and, even more important, she listened. She understood the challenges I had with my former agent, and she and the Sylvia Group team designed a program specific to my restaurant’s needs. I’m confident that with Jill’s expertise and personal attention, Fay’s is in good hands. That gives me the peace of mind to focus on what my family and I do best: serve delicious food and provide great customer service while running a successful business.”
– Evelyn Bettencourt, Owner, Fay's Restaurant and Knotty Pine Fine New England Catering
“Thanks to John Beauregard and the professionals at Sylvia Group, our MassMEDIC membership has paid immediate dividends. Through the BIO Business Solutions® program, Primo Medical received a significant premium reduction on our Professional Liability policy. In addition, utilizing Chubb as our insurance provider and Sylvia Group as our broker, we’re confident that we have business partners who truly understand our insurance needs, provide outstanding loss control services and continue to work with us to lower our total cost of risk.”
– Christopher LaPlante, Chief Financial Officer, Primo Medical Group
“I want to thank you for this incredible resource, ThinkHR. We will be accessing it frequently and appreciate Sylvia Group making this available to Advanced Eye Centers.”
- Paul C. Abrantes, Executive Director, Advanced Eye Centers
“I love your staff. In the first three or four weeks after we moved over to Sylvia Group for our insurance, I have had more communication and attention from them than I had in the seven or eight years we were with our former agency! You have a great team.”
– Pat Cassan, Ocean Explorium
“I just wanted to take the time to recognize what a remarkable job Danielle Andre is doing. I cannot thank her enough for her time, her kindness and her willingness to make sure I’m comfortable with all the necessary changes that occurred from an insurance standpoint. As a whole, every Sylvia Group staff member has been friendly and knowledgeable, but Danielle has certainly gone above and beyond for me.”
– Shannon S., Personal Insurance client
“I so appreciate Julie Jennings' help with Medicare planning. It is a relief to be able to consult with a knowledgeable professional on insurance issues. I have no idea how people do this without such help.”
– Chris Black, Personal Insurance client
“Working with Sylvia Group over recent years has taken our insurance issues from 'groans and moans' to 'no problem.' Rose Lopes, our Account Manager, is one of the most responsive people I have ever worked with. She responds immediately to questions or special requests. It is such a pleasure to work with Rose, who does whatever it takes to find a solution to our needs. We are very pleased… She always has our interests in mind.”
– Lynne Foley, Director of Human Resources, Five Star Companies, Inc.
"Sylvia Group is by far the best insurance agency I have ever dealt with, both personally and in my business. They provide customer support that is not found in other agencies. For example, they take a personal interest in their clients, calls are always taken or returned immediately, and during reviews suggestions are made to offer the most cost effective and comprehensive coverage. When claims occur, they have always been there to facilitate the process. It has truly been a pleasure to have them represent me in my insurance needs."
- William N. Whelan, Chairman, Whelan Associates LLC